Ensure efficient and trouble-free operations




  • Work directly with other IT managers to complete the below responsibilities.
  • Manage, maintain and upgrade internal network, servers, databases, version control, websites, Email, and other systems.
  • Build, maintain, and upgrade workstations studio wide.
  • Work with HR to improve and co-own a new-hire setup process.
  • Maintain and manage development hardware, and work with 1st Party Manufacturers to replace faulty hardware when necessary, or obtain new hardware as needed for development.
  • Manage and maintain internal software license servers, databases, and installations.
  • Build relationships with software and hardware vendors to obtain preferential service and loyalty benefits.
  • Develop and manage a fiscally responsible annual budget for the IT department.
  • Develop and maintain security policies for all hardware, software, game source code, operating systems and the premises of the studio.
  • Evaluation of efficiency of all IT systems, finding “bottlenecks” and suggesting improvements.
  • Listen to and anticipate needs of staff in the studio that relate to technology, hardware, software, etc and provide timely solutions.



  • 5+ years in IT, IS, Service Desk, or Help Desk roles
  • Bachelors in Computer Science or equivalent
  • Knowledge of network systems and technology
  • Excellent written and verbal communication skills
  • Experience working with ticket handling systems
  • Experience managing version control systems


  • Knowledge of Jira, Confluence, TortoiseSVN
  • Experience working in game studios or other technology companies a plus